How to Fix When Hinge Won’t Send the Verification Code

Getting locked out of Hinge because you didn't receive a verification code can be frustrating, especially if you're in the middle of a great conversation or about to meet someone special.

Let's quickly explore the common reasons why this issue happen, so you understand exactly what's going wrong:

1. Carrier or Network Blocks

Sometimes, your phone carrier might accidentally block short-code messages, which are special text messages used by apps like Hinge. This often happens with certain providers like Google Fi.

Even if other text messages are coming through, short-code SMS might get blocked without you realizing it.

2. Conflicts with Messaging Apps

On iPhones, having iMessage turned on can sometimes interfere with receiving regular SMS messages from apps. Similarly, on Android phones, advanced messaging features like Chat (RCS) can cause these issues.

Basically, your phone might be confused about which app or format to use for certain text messages.

3. Hinge's Security Lockouts

If you've requested a verification code multiple times without success, Hinge might lock your account temporarily.

Even though it's not your fault that the messages weren't delivered, the app automatically sets a lockout period (usually 24 to 48 hours or even longer), preventing further attempts.

If you’re experiencing other Hinge verification issues, check out our guide on when Hinge verification isn’t working

4. App and Software Glitches

Sometimes the issue isn't with your phone or carrier, Hinge uses Google's Firebase service to send verification codes.

If Firebase experiences problems, your codes might not arrive, even if other messages do. Bugs or glitches in recent app updates or backend services can cause these texts to stop arriving.

How to Fix the Hinge Verification Code Issue

If you're having trouble receiving verification codes from Hinge, don't worry! Follow these detailed yet easy-to-follow steps to quickly resolve the issue and get back to making connections:

1. Wait Out the Lockout

If you've repeatedly requested a code without success, your account might be temporarily locked.

Wait 24–48 hours before trying again. Avoid repeated attempts during this waiting period, as this will help reset your account faster. Because you will get a “Too Many Login Attempts” error on Hinge.

2. Refresh Your Phone’s Network Settings

Restart your phone afterward to make sure the changes take effect.

• Android: Navigate to Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth.
• iOS: Navigate to Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.

3. Refresh Your Messaging Features

• Android Users:
  • Open your Messages app.
  • Go to settings and toggle off Chat (RCS).
  • Wait approximately one minute.
  • Turn Chat (RCS) back on.
• iPhone Users:
  • Go to Settings → Messages.
  • Turn off iMessage.
  • Wait around one minute.
  • Turn iMessage back on.

Restart your phone again to finalize the reset.

4. Try DatingZest Hinge Phone Service

Try using the DatingZest Hinge Phone Service, a reliable alternative solution for receiving Hinge phone verification codes when traditional methods fail.

This can help you bypass persistent Hinge SMS verification problems easily.

5. Try the Airplane Mode Trick

First, open your phone’s settings or quick-access menu and switch on Airplane Mode. This fully disconnects your device from all cellular and Wi-Fi signals.

• Keep Airplane Mode enabled for about 30 seconds. This helps your phone reset its network connection completely.
• Next, turn Airplane Mode off. Your phone will now automatically search for and reconnect to the nearest cell towers, refreshing your connection.
• Once you see your signal bars or the data symbol (4G/5G) again, immediately request your Hinge verification code once more.

This fresh reconnection can often trigger delayed messages to arrive promptly.

6. Test Short Code Messaging Capability

Short-code SMS are automated texts sent from short, special numbers like “44398” used by Hinge. Sometimes these texts face delivery problems due to network or carrier issues.

Open your messaging app and text the word “HELP” to Hinge’s official short code number (44398).

If you promptly receive a reply, this confirms your phone can successfully receive short-code texts, meaning the problem might specifically relate to Hinge.

7. Switch Your Connection or Device Temporarily

If you're currently using Wi-Fi, try switching to your mobile data connection, or vice versa, and then request the verification code again.

Alternatively, insert your SIM card into a different phone temporarily to request and receive the verification code, then log back into Hinge using your original device afterward.

Some users can verify their accounts using email instead of SMS. Check if this alternative is available to you on the Hinge app.

8. Update or Reinstall the Hinge App

Visit your app store and ensure your Hinge app is updated to the latest available version.

If an update doesn't resolve your issue, uninstall the Hinge app completely and then reinstall it after any lockout period ends.

This method often resolves temporary app glitches causing verification problems.

9. Contact Customer Support

If none of the previous solutions work, reach out directly to Hinge customer support to request further assistance with unlocking or resetting your account.

When contacting support, clearly mention your device type, phone carrier, and recent changes. Clear details help support quickly solve your issue or Filing a Hinge BBB complaint

Simultaneously, contact your phone carrier (like Google Fi) and request they investigate issues related to short-code message delivery.

Or if you were banned before see how to get unbanned from Hinge.

Advanced Solutions (Optional)

• Check SMSC Settings: Android users can verify the Short Message Service Center (SMSC) number to ensure messages are correctly routed through their carrier.
• Switch SIM Types: If your phone supports both an eSIM and physical SIM, switching between these can resolve connectivity or routing issues.
• Downgrade the App: If your issues began following a recent update, Android users might try installing a previous version of the app (side-loading) as a temporary workaround.

By following these comprehensive steps, you should be able to resolve your Hinge verification code issues quickly!