Order Processing
- All orders are processed within 1-2 business days after purchase confirmation.
- Orders placed after 5 PM or on weekends/holidays will be processed the next business day.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Methods & Delivery Times We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery times vary by destination (7-15 business days).
Note: Delivery times are estimates and may be affected by factors beyond our control such as customs delays or carrier issues.
Shipping Costs
- Shipping fees are calculated at checkout based on destination, shipping method, and order weight.
- Free standard shipping is available for orders over a specific purchase amount (as indicated on our website).
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use the tracking link provided to monitor your shipment’s progress.
Address Accuracy
- Ensure your shipping address is correct at checkout.
- DatingZest is not responsible for delivery issues due to incorrect or incomplete addresses.
Customs & Import Duties
- International orders may be subject to customs fees, taxes, or import duties.
- These charges are the responsibility of the customer and vary by country.
Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, contact our support team at support@datingzest.com within 7 days of delivery.
- Provide your order number and detailed information about the issue for resolution.
Changes & Cancellations
- Orders can be modified or canceled only before they are shipped.
- Contact our support team immediately if you need to make changes.
For additional questions about our shipping policy, please reach out to us at support@datingzest.com.