Your Tinder account got banned, but it led you to confusion because you don’t recall doing anything wrong? Join the club!
Tinder is one of the most popular dating apps out there and it claims to have rigid policies regarding rule breakers. But again, you didn’t break any rules.
To make matters worse, Tinder doesn’t give you a particular reason for why you got banned.
So why, why did your account get banned for no reason?
Here are 4 solid takes that might answer our questions!
1. It can be a glitch in Tinder’s system causing this.
Fake accounts seem to be getting along just fine, and robotic accounts seem to be flourishing. Yet, there you are with decent account intentions getting banned from the app.
If you haven’t violated any of the rules, been following the Tinder Etiquette properly, then you’ve been banned for no reason on Tinder.
It’s still unknown why Tinder does this, yet it’s highly evident. It could be:
- A glitch in Tinder’s system due to the high number of users.
- Tinder’s algorithm could be ‘weeding out’ accounts that don’t have as much activity as the rest.
- Your behavior was mistaken for inappropriate behavior.
2. You got reported.
Anyone can report you on Tinder. They don’t have to be matched with you, and they can fill in any reason without actually having one to report you.
It takes up to three reports to get banned on Tinder. If a profile gets more than two reports, Tinder will put it under review, and if necessary the profile gets a ban.
- People like this guy named David Bond have three Tinder profiles just so that they can report attractive profiles to minimize competition.
- Your profile or way of texting might just be offensive hence pushing people to report you.
- Your ex and/or their friends might’ve been up to do this on purpose.
Note: You never get notified for getting reported, hence the surprise when you get banned.
3. You broke less-known Tinder rules such as sharing your social media on your bio.
Now, before you think “How many times do I have to say that I’ve done nothing wrong?!” hear me out!
In 2023, Tinder updated its Community Guidelines. Now, those guidelines tend to be quite specific and detailed. So, have you, by any chance:
- Put a link to your socials in your bio (Tinder is banning everyone who puts their social media and OF in their bio).
- Made a joke about selling or promoting.
- Posted screenshots of messages (even ones supposed to be memes).
- Said something about sugar relationships—e.g. sugar daddy, sugar mama, or sugar baby.
- Had a joint account with your partner while looking for a third person in your lovingly open relationship?
You might’ve done these things innocently, but according to Tinder your behavior deserves a ban.
Match Group has strict rules. That’s evident on most of its dating apps including the popular ones like Hinge and Tinder.
If you didn’t read Tinder’s community guidelines, then you’ve most probably violated one of them.
Most of these guidelines are about not being disturbing to others, not using Tinder for something that’s other than dating or making friends, and not being fake.
This sounds so easy, and you’re pretty sure you didn’t do any of the above, right?
If you’ve been practicing one of these things without putting much thought into them, then you just might have been banned for a reason after all.
Here’s why you got banned on Tinder ‘for no reason’ indeed:
- You made too many attempts to log in while something was wrong with the internet or system. This can be seen as robotic behavior. If you attempted too many times, then you probably rang an alarm bell for Tinder.
- You got a new account because you didn’t have access to the one you had before. For whatever reason you couldn’t have access to your previous Tinder account, now you made a new one with the same name, pictures, age, and so on. This innocently violates the ‘one person, one account’ guideline.
- You joked about something controversial in your bio. You made a silly joke about prostitution, trafficking, politics, being underage, being someone you’re not. Tinder marked it, therefore banning you in a minute.
- Swiping right like there’s no tomorrow. This one could be marked as ‘robotic’ behavior by Tinder. Considering that a human who’s interested in dating would actually look at the profiles they’re swiping, swiping right uncontrollably can be seen as robotic. Hence the ban.
- Your bio portrays you as a negative or toxic person. Even if you’re not expressing hate, or being verbally violent, you can offend people. Did your bio say what you wouldn’t prefer to see in a person or similar?
That could offend someone who has those particular traits or, it could legit be considered as ‘hate speech’ by Tinder. - You didn’t text your matches. You’re waiting to be swiped on, wasting time for the ones who are genuinely looking for someone to date on the app — this is likely how Tinder views it.
You’ll make the experience slightly bitter for other users, and Tinder doesn’t like that. - You sent the same text to most matches. This is yet another robotic behavior. It’s a text being copy-pasted to several people for days. You’re not doing it on purpose, but there’s no other way this would be seen.
That behavior doesn’t feel genuine, it’ll be perceived as either ‘robotic’, or ‘spam’ of some sort. It’s the same behavior that gets you shadowbanned on Tinder. - Your pictures were inappropriate. Pictures with captive, endangered, and dead animals; showing too much skin; uploading pictures that don’t involve you; are considered inappropriate and can automatically get you banned.
- Too many people unmatched you. If too many people unmatch you, that’ll give hints to Tinder that something about your profile or behavior is disturbing to other Tinder users. To Tinder, that’s a pretty solid reason to ban you.
Here’s what you can do if Tinder banned you for no reason!
You may think you don’t have many options here, but trust me when I say that you do!
You can:
– File a complaint at BBB.
BBB stands for Better Business Bureau. This organization deals with marketplace issues, including consumer or customer trust.
If you strongly believe that you haven’t violated any of Tinder’s community guidelines, rules, and terms, and Tinder truly banned you for no reason, then file a complaint to BBB about Tinder, you can also give a review to Tinder’s Business Profile.
An especially stronger reason to do so is if you reached out to Tinder, they didn’t tell you why you were banned.
Tinder’s business profile has
- over 3,400 closed complaints;
- 2,030 closed complaints this year only;
- and horrible customer reviews with only 1 star out of 5.
So, if you believe Tinder did you wrong, file a complaint and write a review so that you help other people be better informed about the app.
– Send a ban appeal to Tinder.
Since you didn’t do anything on purpose, and since Tinder got no reason to ban your Tinder account, then you can send a ban appeal to get your account back.
A ban appeal also allows you to be noticed by Tinder and it gives you a chance to explain yourself. You can appeal a ban on Tinder by
- Submitting a Request to Tinder.
- Visit Tinder’s Appeal Center.
- Writing Tinder an email via help@gotinder.com or questions@gotinder.com.
– Create a new Tinder account with entirely different information.
To get back on Tinder after the ban you must start fresh. Everything new!
Since Tinder doesn’t want you around anymore, consider that the whole point of this is for Tinder to not know it’s you and that you need a new start on the app:
- Different device and phone number.
- New VPN address and email.
- Other pictures and social media linked to your new account.
- Avoid verifying your profile unless it’s required.
Tinder bans your phone number too, hence you’ve got to rely on a phone number that hasn’t been used on Tinder before.
Tinderophone is here to save the day and provide you with phone numbers that are designed to help you bypass the phone sign-up/verification process on Tinder!
It’s safer, cheaper, easier, and way faster than buying a SIM or using ‘free’ services online.
Getting your refund or unsubscribing from premium features after a ban on Tinder.
You can unsubscribe from Tinder's premium features by
- going to your phone’s settings and subscriptions and unsubscribing from there.
- contacting your bank and asking them to not send money from your account to Tinder any longer.
The charges you make on Tinder are non-refundable. BUT, you can get a refund if you make the payment within 14 days.
To get your refund from Tinder, submit a request to Tinder at help.tinder.com:
- Select “Help with billing or payment” in the ‘What can we help with’ section.
- Select “I want to request a refund” at ‘Tell us more…’
- Select the Platform you used to log in on your Tinder account.
The end result will look similar to this:
If you select other platforms, you’ll have the chance to describe your issue, attach a file, and have the Tinder team reach back to you through email. Here:
Once you’ve completed every step tap or click on the Submit button and you’ll likely get a response from Tinder soon.
Conclusion: Did Tinder have a reason to ban you?
For you, it might not be ‘a reason’ at all, but for Tinder is all it takes to know you’re not the most suitable user on the app and get rid of you.
Tinder might have had a reason, no matter how unreasonable.
At the end of the day, you can’t fight an entire corporation, but you can file a complaint and write a review that just shows the truth about Tinder.
Good luck!
Liam
Md abir
I want to know why my account was banned
Lewis
I just made my account did a few swipes before i went to bed. Woke up and banned…. not sure how i did anything wrong. My bio was vanilla. Not messaged anyone yet.
Literally no reason to ban me. How could i break guidelines if i hadn’t even used it yet
Laura
Yeah, I just made an account in the last 48 hours. Wrote nothing offensive in my bio it messages, no nudity or spamming or anything. Come to log in this evening to find a ban. No idea why.
Roxy
Same here created my account just today and verified my email did a few swipes went to work checked back a few hours after creating my profile and I was banned. I hadn’t put anything offensive in my bio and my pictures were appropriate.
jess
i just got banned very same day i joined. i am clear as vanilla…..
Jack
Not true at all, banned for no reason. Definitely something going on.
Anthony
Just happened to me also
Stefan Ray
Same here! I proof read ALL the guidelines before I did anything. I did not post anything even close to nude, did not ever use a single curse word, I was very polite and acted like a gentlemen. Verified my account and went to bed. Woke up to a message that I was banned.
Kevin
Ive had Tinder for years, Got banned yesterday for no reason i could imagine. Have been in contact with their support team and they refuse to give you a reason why. I have requested refunds for all the Tinder gold subscriptions i have ever bought and extras like super likes etc. I feel like if given no reason for a ban i should be entitled to all the money i spent on it.
Anthony
Just Happened to me too
Anon
Same as other commenters here. I just opened an account, nothing offensive in my bio and swiped right maybe 3 times so far.. tried to verify my account.. Banned
Ally
Same 😭😭😭
Confused
OK what’s going on. I was banned the same as others here AND I didn’t even go beyond vanilla.
Molly
I got banned from Tinder today, not sure why but OK lol … My advice get out there and TALK to people in life F these big tech companies! They definitely have a chip on their shoulder if they don’t like what you say or stand for or look like it seems. What ever happened to free speech? Big tech is soo sensitive now a days.
Sonia B
I was banned too. Less than 24 hours on the app, NO violations on the T&Cs and Community Guidelines (I read them multiple times to be sure), and no warning. I hadn’t even messaged anyone! Only done a few left swipes and tried to match with two guys on my Tinder Gold likes page, only to get an error message about Tinder being unable to match me…at which point I tried to contact support to figure out what was going on (especially with me paying for a subscription). Then, just a few hours later, my whole account had been removed/banned/blocked permanently..what the heck. It took a lot for me to open a Tinder account again and to experience this is crazy.
Ilse Lambert
Happened exactly the same to me!!! So unfair!!! But they had mo problem accepting my money ☹️
Elizabeth Kafar
Hello Sonia,
I hope you don’t mind me writing to you but I would like to find out how did you manage to obtain the refund from Tinder ( if you did) or how did you manage to open Tinder again? Could you please read my story about what happened to me yesterday regarding Tinder..?
I have just opened an account on Tinder yesterday late in the evening and paid for 6 months Gold membership. I shut the laptop down for 5 min to run the update but when re-started, the Tinder system asked me to verify my account by taking a live photo of myself which I did. From then on, my account has been blocked, and no sign of unblocking. For clarity, I will put step by step what has happened.
1) I set up an account last night and uploaded ( I think) 3 photos of myself with my family ( lovely photos, not photoshoped or anything like that)
2) I paid for Gold membership for 6 months – approx. £87 which I would like to get back since I am unable to use my account
3) I Shut and restarted my laptop to run the update but when re-started and then…
4) I tried to log in again to my account but your system asked me to verify my account by taking a picture of myself using my laptop camera and posing as per the examples provided by Tinder ( there was an example photo of a woman posing and looking straight and smiling). I took a photo of myself as the website asked me
5) I clicked on send photos / upload for verification and I got a message from Tinder that` you ( Tinder) are verifying my account`.
6) Since yesterday evening, I am unable to log in
7) the screenshots of proof I sent to customer services already
In response, I got a message that I have violated Tinder rights. I have just signed up and tried to use the account to even fill in the details, but I was blocked!
This is really truly upsetting to receive this kind of response from customer services without helping me to sort out the problem with logging in or even explaining how I violated their rights. My account will remain banned from Tinder – they replied.
Is this some kind of misunderstanding or a joke? I have not even used my account and finished setting up my profile…?
Please let me know to whom I need to write to obtain my money back? This is truly an unreliable experience and most of all upsetting…
Thank you.
Kind regards,
Elizabeth
Emai
Why do tinder ban for no reason!??!!! So unfair!!!!!!!!!!!!!!
I never post nude curse do anything bad. Normal girl swiping nothing wrong!!!!!
Ally
I literally made an account like 5 mins ago. I was covered in my photos (not showing lots of skin) and my bio was “i need a cuddle buddy”. I did post with wigs on in two photos but it’s still my face so that might be why but that’s rude af
Isa
Jeez, Tinder is definitely the lowest of the dating apps. Bumble and Hinge are my preferred but Tinder can be a nice backup. I found out I was banned this morning and I have no idea why, as others have stated in this thread. There are so many individuals I see flippin’ the bird and talking about ‘420’ but gosh for bish this gal has a photo of putting deodorant on. Well, I highly doubt that is why my account got banned, or at least I hope not, haha. I haven’t been on the T for a month so I hadn’t any conversations with anyone as of recently on there. I’ve emailed them asking for the reason why but I hear people tend to never be given a reason.
If your someone who really wants to use Tinder again just get a Tinderofone number. I’m moving on to different apps since Tinder seems to be a waste of time at this point.
Peder
Same af the people above. I delete my old tinder account since i made a mistake when i enter the age many years ago so i thought i start a new fresh account.
I bought platinium membership and swipe like crazy for guess 2-3 houres.
next day everything was also fine and i now had 2 matches.. I send both a message and non was offensive kind and even helping. One of the girl a person from ukraine i imagine properbly reported me. She was in her profile asking for economic help and would like a relationship with such a man who help her in ukraine. I wrote a nice letter saying i understand her but i could only help her if she move to denmark and marry me and i would be glad to know her better.
2-3 houres later i had to verify my account and i did the arm verification process two times.
12 houres later my account was banned forever.
I did nothing wrong at all and i cant appeal anything or even talk to anyone outside of tinder where i can apeal anything and views upon my case with fresh eyes not effected by tinder.
Also i have been unable to get any proof from tinder what i actual did wrong.
They can ban us for doing something wrong, but fail to prove it and explain… that is not okay.
I do however honestly admit that i years ago wrote a bad review about tinder where i made the world aware that tinder disciminate people due to age and people pay different membership fees based on age. THis is illegal both in the us and eu, and tidner was convicted in court in 2019 and there is now also a 2 billiion usd lawsuite against them form some partners to tinder… however that is not my little review that is the issue, journalists arround the world also wrote about it before i did. I cannot imagine that is why, since i had an inactive tinder profile for years since the review and it wasent removed.
ANyway i dare to say that tinder have a sick firm and people get bannet for no reason or proven reasons.
ps. they still charge people different amount of money due to age.
Honestly if anyone want revenge complain to consumer organistations about this and tinder will be punished again.. I think they deserve it.!
( example if a 20 year old pay 10usd for a membership, and you as a 40 year old pay 30usd, then taht is not legal for the same membership.)
I have now asked my bank to withdraw the money i payed to tinder and that they “stole” from me by blocking me without reason or any proof. And complained about their discremination due to age to the EU.
Beth
I tried to create a tinder account, it said my account was being reviewed. The next day it said I was banned. I messaged support and got nowhere. They don’t even tell you why you are banned, just that you violated community standards but wouldn’t say what you violated. I didn’t even get as far as getting into the account to make a bio, swipe right/left or message someone. I literally just tried to make an account. This is BS. Tinder needs to get their head out of their @$$. I’ll take my “business” elsewhere.
Carrie
I used my very appropriate account once while in the road for a ONS. After, I put it in non-discovery mode. Just tried to log back in a month later to use it again and had been banned in the meantime. Like everyone else, everything super appropriate, vanilla, nothing offensive even at the greatest stretch of the imagination. How do you get banned when you’re the account is not even active?!
Tetyana Gann
Same here.
All my pictures were mine.
I wrote in my bio that I was military, and if you like Putin- get a gun and “ do the World a Favor”.
And I got banned.
Wtf.
I guess it’s OK when men write “ can you handle a 9” cock” in THEIR bio.
But god forbids, normal people hate Putin.
Indrek
Yep, same for me. I started at making a new account on Tinder. I was in process of adding pictures and didn’t even have a chance to add pictures. I was choosing a photo which actually looked good and was not near even for “too much skin” or “explicit” since all you can see is my face, neck and bit of shoulders. Even I was not able to submit it, it said Error. I tried different photo and it worked but few seconds later Tinder threw me out. I went back in and I was banned. The picture I tried to put on was not even near of breaking the rules etc.
I have been fighting against Tinder now in the email by replying and they give always the same copy paste answer like they have nothing else to reply to nor give the answer. I swear, Tinder is BS.
Even I have been 2 years on Badoo I haven’t had issues with them and they also gave me a refund due to error of their app too. Like I pressed “Do not fill coins automatically when hitting *this* limit”. And it bought me coins worth of 50€ but I got it back. I like Badoo and even I rarely get matches but more trustworthy to use too
Elizabeth Kafar
Thank you for sharing the story. My story with Tinder is like for like. This is a truly horrible experience and rip-off in a day light. I am not trying to figure out how can I get my money back as it looks to me after reading so many bad comments about Tinder, that I will be banned permanently for nothing.
Rob
This article only mentions the things YOU can do wrong. But what about Tinder doing things wrong? I would like to know more about their business model 🙂
My profile was non-offensive, my own pictures and even had a subscription. But I did see numerous profiles with links to s*x sites, 420 sites and contacted a lot by ‘ladies’ talking about crypto & investments within 1 minute chat
Fact 1: Tinder isn’t doing any effort at all to ban false profiles
Sometimes I had decent contact with genuine persons… but after a day or 2 their profiles automagically disappeared (i.e. chat and profile gone)
Fact 2: Tinder tries to force you in a more expensive subscription via all kind of extras
The only thing I did wrong … stopped the subscription and since Tinder was so keen on my opinion mentioned the remarks above: bamm … profile banned 🙂
Lawrence
Absolutely no reason to be banned, but without warning I was banned. It’s very unprofessional to ban some without an explanation as to why. Especially after paying for premium service.
Donald
I found this article after wrongly being banned (I even paid for platinum and spent a lot of money on it buying superlikes too over time). Incredibly I was banned because I changed the text of my profile to say ‘no escorts please’ inside my profile text, because I have wasted a lot of time and effort on chatting to girls that ended up wanting sex for money. Unbelievable it banned me just like that, surely they should pay to use humans to read before banning, they charge enough money to do so, as not doing this shows no respect for peoples time and money as all my contacts are now uncontactable as I was so close to many dates. I should have asked people off tinder onto WhatsApp quicker. Lesson learned…
Anyway, I have submitted a contact request form exactly as you show to do here on your article, and will let you guys know again if I get unbanned and how quickly. Thanks.
Evie
I was banned after having just signed up with a paid Platinum Membership. Only had time to make a couple of connections. I appealed and they wouldn’t even give me a reason for the “ban”. I escalated the appeal and nothing. Was told they don’t share the reason.
David
Same story, banned from Tinder for no reason. Only possibilities: I wrote in a couple of chats: “I don’t want to give you my Whatsapp until I know you better as there are a lot of scammers and gold diggers on here (one photo, no bio etc).”
Other possibility is that my dob on Tinder does not match my dob on my apple id used to pay tinder (I try to keep personal data as private as possible). Could they have access to match them??