How to fix Tinder error 40036 — What’s causing it!

Error 40036 occurs when Tinder detects an issue with your payment method.

The system flags the transaction as invalid, preventing the payment from processing.

Why Does Error 40036 Happen?

The Tinder error 40036 represents an issue in finishing Tinder payments because, according to the system, there is technically something wrong.

1. Credit Card Issues

Tinder might block your payment due to concerns with your card, including:

• Location mismatch: Using your card in a different country or state may trigger a fraud alert.
• Incorrect card details: A simple typo can cause the payment to fail.
• Unsupported card type: Tinder supports most, but not all, credit and debit cards.
• Duplicate payment info: If your card or Apple ID was used on a previous Tinder account, the system might block it.

Some users experiencing Tinder Error 40036 also report seeing the Oops! Something went wrong message.

2. Account Ban or Shadowban

If Tinder has banned your account, your payment details (such as your credit card) may be stored and blocked from future transactions. This prevents banned users from creating new accounts.

Some users suspect Tinder shadowbanning as a possible cause. While shadowbans don’t directly block payments, a key sign is a sudden lack of matches.

3. Internet Connectivity Issues

A weak or unstable internet connection during payment can cause the transaction to fail. Even if the payment appears to go through on your end, Tinder’s servers may not register it.

Try switching to a different Wi-Fi network or using mobile data to complete the transaction.

4. Tinder Server Issues

Like any app, Tinder can experience technical problems that disrupt payments. If the servers are down, any actions you take may not be processed.

💡 Tip: Check DownDetector to see if other users are reporting Tinder outages before troubleshooting further.

How to Fix Tinder Error 40036

To resolve this issue, you’ll need to address the possible causes one by one. Below are the best solutions to help you regain access to Tinder payments.

1. Create a New Tinder Account with DatingZest

If Tinder is blocking your payment, it may have flagged your account due to past activity. The easiest solution is to start fresh with a new account.

Steps to Reset Your Account:

• Delete your current Tinder account to remove any payment restrictions.
• Use a new phone number from DatingZest to create a fresh account.
• Reset your device or use a different one to avoid detection.
• Connect to a different Wi-Fi network before signing up again.
• Reinstall Tinder and register with your new phone number.

💡 Important: When making payments on your new account, use a different credit card or payment method (see solution #7 for options).

2. Verify Your Credit Card Information

If you’re seeing Error Code: 40036, double-check that your credit card details are correct.

Steps to Accuracy:

• Re-enter your card details carefully, ensuring there are no typos.
• Compare your card number with what’s on the screen while entering it.
• Make sure Tinder’s payment system supports your card.

3. Fix Your Internet Connection

A weak or unstable internet connection may prevent payments from processing. Try these steps:

• Turn off your VPN – Many dating apps flag VPN users as suspicious.
• Switch to a different Wi-Fi or use mobile data to rule out connection issues.
• Restart your router or contact your Internet Service Provider (ISP) if your Wi-Fi seems unreliable.

If you’re unable to make payments, Tinder may have banned your phone, preventing access to transactions.

4. Remove Old Tinder Accounts Linked to Your Credit Card

If your credit card was previously used on another Tinder account, the system may block it from being used again.

How to Fix It:

• Cancel any active Tinder subscriptions on your old account.
• Delete any previous Tinder accounts associated with your credit card.

Once the old account is removed, try making the payment again on your new account.

5. Clear Cache, Delete Data, and Update Tinder

If Tinder error 40036 persists, outdated app files or bugs may be the cause. Try the following steps:

• Clear Tinder’s cache: On Android, go to Settings > Apps > Tinder > Storage and select Clear Cache to remove unnecessary files. On iOS, use the Offload App feature.
• Delete app data (if needed): If the error continues, go back to Storage and select Clear Data (Android) or delete and reinstall the app (iOS). This resets Tinder to a fresh state.
• Update Tinder: Ensure you’re using the latest version. Open your app store, check for updates, and install any available version to prevent compatibility issues.

Some users need to complete Tinder’s profile verification before payments can process successfully.

6. Try out a different pay method.

If your card is still blocked, try one of these alternatives:

• Tinder eGift Card – Purchase a Tinder gift card and redeem it for Gold or Plus. You can also ask a friend to buy one for you.
• PayPal – Add PayPal as a payment method in your app store, then retry the payment on Tinder.
• Another Credit or Debit Card – If your card isn’t working, try using a different one or ask someone else to make the purchase for you.
• Prepaid Cards – These work similarly to credit cards but are preloaded with a set amount of money.
• Google Pay (Android users) – Try paying with Google Play credits or a Google Play gift card.

Switching payment methods is often the fastest way to bypass this issue and successfully complete your Tinder purchase.

7. Give Tinder about 24 hrs.

If the issue is on Tinder’s end, it may resolve itself. Give it a day before trying again.

In the meantime, take a break—catch up with friends, watch a movie, and retry your payment later.

8. Tell Tinder you’re having payment issues.

If none of the solutions work, report the issue to Tinder.

• Submit a request under the Billing & Payment section.
• Provide details such as your device, platform, and the specific issue.
• Explain the problem clearly in the description field.

Note: Many users report that Tinder support is not always helpful, often suggesting basic fixes like updating the app or checking payment details. Still, it’s worth trying as a last resort.

Now that you know every possible answer, have fun spending your money!

Liam.