A calm Saturday evening as you’re scrolling on Hinge suddenly gets disrupted by a single message on your screen: “Your account has been removed.”
The decent conversations, the matches, the people, and your profile, are all gone.
Well, a Hinge ban is not easy to trespass. It’s difficult, but not impossible!
Unlike a shadowban, a Hinge ban is obvious, making it easier for you to know the next step you’re taking.
Starting from the basics, you’ll learn everything you need to know about a Hinge ban!
What is a Hinge ban & why did you get banned?

A Hinge ban is Hinge’s way of preventing its users from getting back into the app by removing their accounts permanently from the app.
What happens if you get banned from Hinge is you’re denied access to your Hinge account.
Your profile will be removed, and you won’t have access to your Hinge account any longer.
If your Hinge account has been removed, the ban will last forever.
A Hinge ban is permanent. Hinge states that its users can’t get back on the app nor create a new account when they get banned.
When you get banned on Hinge, Hinge bans your device along with the rest of your information such as your IP address.
Considering that Hinge collects data and information from and about the devices with which you use Hinge, the information is likely to be banned.
In other words, Hinge says that Hinge bans are permanent.
So, when Hinge bans you, you won’t be able to log in to your account, and you won’t be able to see or talk to your matches on the app.
Any attempt to log in to your Hinge account will redirect you to the notification that you’ve been banned on Hinge.
Wondering “Why did Hinge ban me?”
Well, Hinge bans its users for a variety of reasons. To be more specific, here’s why you were banned from Hinge:
– You violated Hinge’s terms of use
By violating Hinge’s terms of use, I mean doing things that are specifically mentioned on Hinge’s terms of use as “things you can’t do” on the app.
“You’ve been banned from using Hinge for violating our Terms of Service.”
Now when you get banned on Hinge, you don’t receive a specific reason as to why you’ve been banned besides the “[…] violating our Terms of Service.”
Some of the things you might have done on Hinge that got you banned include
- Having a false profile with false information (false pictures, age, qualifications, location, etc);
- Being disrespectful to other users by offending, insulting, bullying, or practicing any other form of mistreatment towards them;
- Creating another account after you’ve been banned from the app;
- Sharing content that’s insulting, violent, pornographic, abusive, racist, sexist, etc;
- Abusive, insulting, degrading, or other inappropriate ways of communicating with other users;
Hinge monitors not only the content you put on your profile and account but also the content of the messages you’re sending and receiving on the app.
That means anything that might sound disturbing to Hinge, even if you meant it as a joke, can be a reason for Hinge to ban you from using the app.
– You got reported on Hinge.
What happens when you get reported on Hinge is that Hinge gets alerted that a user is being disturbing or is displaying inappropriate behavior that’s disrupting other users’ experience on the app.
Of course, if you’ve read Hinge’s terms of use, you’ll understand how important Hinge's user experience is to Hinge.
That being said, getting reported on Hinge at least two times will likely get your profile to be reviewed (you might or might not get notified of it), and if there’s something that has a base for banning your account, you’ll get banned.
Whether someone is reporting you on Hinge, because your profile/communication is offending, you’re likely to get banned.
So, one of the most common reasons why Hinge bans its users is that they get reported once or more by other users.
– Think you got banned from Hinge for no reason? You might just be right!
If you’re 100% sure that you didn’t violate Hinge’s terms of use, and that you didn’t get reported by anyone, then Hinge might’ve banned you for no reason!
What sounds to us as no reason, is something that relates to something else, but it isn’t officially discussed: Match Group.
If you’ve been banned on Tinder, Match.com, Okcupid, and other apps that are operated by Match Group, then that might have been a good enough reason to HInge to ban you.
However, if you haven’t been banned before on the dating apps operated by Match Group if you haven’t violated any terms of use, and if you haven’t been reported, then you got banned on Hinge for no reason.
A glitch on the app or its system, a behavior that wasn’t harmful but was perceived so by the app, can be anything!
However, to us as regular, polite, and calm users there’s no reason for Hinge to ban us because we didn’t violate any rule.
Unban your account the easy way: Make a ban appeal to Hinge (template appeal included)

Getting your Hinge account unbanned is possible through a ban appeal.
Hinge gives you the chance to make a ban appeal once. You want to give it a shot since it’s free and you might just get a chance to get back on the app!
You can get unbanned from Hinge if you use your chance to send a ban appeal to Hinge, and do it the right way.
If you’ve got banned from Hinge, then sending a ban appeal is one of the solutions.
Here’s the right way of making a ban appeal submission to Hinge:
- The email where you can reach Hinge is: hello@hinge.co
- Write “Hinge Ban Appeal Submission” as the subject of the email.
- Include your name, email, and phone number that you used on Hinge.
- Politely explain why you think you haven’t violated Hinge’s terms of use.
Keep in mind that too many attempts to send a ban appeal to Hinge might ruin your chances to get back on the app.
Your appeal must be complete, polite, and done right. Here’s an example of a correct ban appeal to Hinge:
Subject: Hinge Ban Appeal Submission
Hello,
My account has been removed from Hinge, and respectfully, I don’t think I violated the terms of use. If I did so, it was unintentional.
I highly value the app and the experience on it. That being said, I would never intentionally do anything to harass or disturb the users or the flow of the app.
Hence, I’m requesting to have access back to my Hinge account if possible.
Name: [name that was displayed on your Hinge profile],
Email: [email that you used for your Hinge account],
Phone number: [a number that you used for your Hinge account]
Thank you for your consideration.
Sincerely,
[your name]
Note: If you’re absolutely sure that Hinge was unfair to you for banning your account and you need it back with no excuses, then you can appeal Hinge ban BBB(Better Business Bureau).
Note
If you’re absolutely sure that Hinge was unfair to you for banning your account and you need it back with no excuses, then you can appeal Hinge ban BBB(Better Business Bureau).
If you were part of any anti-harassment campaigns that got misinterpreted as violent or inappropriate, use that and state how disappointed or offended you feel by the app to remove your right to speak your truth.
Keep in mind that you don’t want to be aggressive or arrogant about it. Keep it polite and complete.
You must include your name, email, and phone number on the ban appeal – They must be correct as you used them on your Hinge account before it got banned.
An incomplete ban appeal to Hinge won’t be considered. Make sure you do this right!
If your appeal gets rejected, there are other ways to get back on Hinge after being banned!
How to make a new Hinge account after being banned?

If the ban appeal to Hinge doesn’t work out, then you’ve got yourself another solution to a Hinge ban: Creating an entirely new account!
If that doesn’t work out, you’ve got to make a new Hinge account to get back on the app.
Considering that Hinge bans the information that was included on your account and device(s), we’ve got some work to do to tackle this!
You want to create an entirely new account on Hinge.
You want to make this easy for yourself by following the steps, otherwise, one single clue that you’ve been banned before on Hinge will get you banned again!
Here’s how you create a new Hinge account after a ban on Hinge:
1. Use an entirely new phone number for Hinge Verification.
An entirely new phone number means a number that hasn’t been used before on Hinge.
If you can’t afford the effort or the money to buy a new phone number specifically for Hinge you’ve got options!
You can have the free alternatives but that’s a risky choice considering the number of people who use them for this specific purpose.
Again, you want to be highly careful about what number you’re using. You don’t want to use a previously used number on Hinge!
Here are some of your alternatives for using a new number for your new Hinge account:
- A Hinge Phone SMS Verification (specifically designed for Hinge);
- Using a family’s or friend’s phone number that doesn’t and didn’t use Hinge;
- Apps like textPlus or TextMe;
2. Don’t use the same device(s) you used for your banned Hinge account.
Unfortunately, Hinge bans your device among other things. That’s because it collects information and data from your device(s) as well.
Using the same device(s) you used on your banned account can give Hinge enough clues to know it’s you.
Giving enough clues means giving them enough clues to know it’s a banned user trying to sneak back into the app.
This is why you want to use an entirely different device.
If you’ve got a spare phone in which you didn’t use Hinge before, you can use that one.
If you don’t have a spare phone, you can do a factory reset on your device (Settings > Factory Reset), which will turn your device back to its original state and reset the Device ID with Hinge can track your device.
That means a factory reset will delete everything from your phone including pictures and apps.
You won’t be able to restore anything once you’ve made the Factory Reset. So, back up what you don’t want to lose from your device before you do a Factory Reset on your device.
Unfortunately, you can’t use the web version of Hinge since it’s only available as an app.
Do not use the same device(s) you used your banned account with.
3. Use an entirely new or different email.
If Hinge gets a clue that it’s a banned user trying to get back into the app, they’ll ban you.
Using a new email is one of the ways you can trespass a Hinge ban when creating a new account on Hinge.
Creating a new email isn’t difficult, it’s free, and it doesn’t take much of your time.
If you happened to have an email that you didn’t use before on Hinge, then even better! Use that one.
Bottom line is, do not use the same email as you used on your banned account on Hinge.
4. Don’t use pictures that you used on your banned Hinge account.
Again, it’s the information and the data that Hinge collects.
With the algorithm and the way that the app functions, it’s highly likely that your pictures get noticed if you’re using the same ones you used on your banned account.
So, take some new pictures, or use those that you didn’t use on your banned Hinge account.
Do not use the same pictures that you used on your banned Hinge account.
5. Don’t put any information from your banned account.
Besides the same pictures, phone number, device, and email information that could jeopardize your new account on Hinge, there’s something else that could go wrong.
Putting any information that’s been used on your banned Hinge account on your now new Hinge account can jeopardize your experience on the app by another ban.
That being said,
- Do not connect your social media;
- Don’t put the same Name and Last Name as you did on your banned account;
- Put a different date for your birthday (you can put the same year);
- Put a different location than you did on your banned account;
- Don’t use the same bank details when trying to subscribe to the premium features on Hinge;
- You’re likely not to trespass a Hinge ban with the same IP address, hence you’ll need a VPN.
6. Be careful with the content you involve in your new account.
Once you manage to open your new account on Hinge with entirely different information, you want to be careful with the content you now involve on your new account.
Perhaps Hinge banned you for no reason, however, you want to be extra careful once you get your new account after the ban.
Be careful with your jokes, your messages, your caption, or any other information and content you include on your new Hinge account.
Use the app responsibly, be nice and polite, and use it for what it’s made for: to be deleted!
What’s up with the Hinge transaction error on Hinge?
When you get banned on Hinge and create a new account after the ban you might receive a message that says “transaction error” when trying to pay for a premium service.
If you’ve got that “Transaction error. Sorry, we couldn’t complete your request.” notification, then we’ve got some more things to work on!
Do not misunderstand this message with a ban or a shadowban. A transaction error doesn’t mean you’ve got banned or shadowbanned on Hinge.
Hinge says that receiving an error when trying to subscribe to a particular membership on Hinge occurs if
- You’re using the same bank details as another account already active on Hinge.
- You’re a Hinge Beta tester.
Assuming that you’re not a Hinge Beta tester, you received this transaction error because you’re using the same bank details as your previously banned Hinge account.
You might risk getting banned again if you keep using the same information. Do not use the same bank details even if you don’t have any other option.
Hoping that you’ve found this article helpful, I’m wishing you good luck on your dating!
Keep it polite, fun, and responsible.
Sincerely,
Liam
Leave a Reply