Your fun online dating Sunday suddenly gets disrupted by a single message on your screen: “Your account has been removed.”
You want your Hinge account back, you go online to find answers, and you’re left hopeless.
Let me start off with good news! Getting unbanned on Hinge is possible.
I’ve stumbled upon forums that discuss getting unbanned from Hinge – such as SwipeHelper on Reddit – and I’ve seen misunderstandings piled up.
Nice and clear, I'm here to teach you everything you need to know about dealing with a Hinge ban!
What is a Hinge ban & How long does it truly last?
A Hinge ban means you’re no longer allowed to use Hinge – you’re forbidden from using the app.
Essentially, if you get banned from Hinge, you won't be able to access your account anymore: Your profile will be deleted, and you can't use Hinge again.
Once your Hinge account is removed, the ban is permanent. Meaning, that the Hinge ban lasts forever.
Moreover, a Hinge ban, besides a removed account, means a blocked device too along with other information such as IP Address.
Since Hinge collects data from the devices you use, that data is likely to be banned as well.
How to make a new Hinge account after getting banned? Can anyone pull it off?!
We’re starting with the no-brainer way to get back to Hinge after a ban.
Considering that Hinge bans the information that was included on your account and device(s), we’ve got some work to do to tackle this!
You want to create an entirely new account on Hinge.
You want to strictly follow the steps, otherwise, one single clue that you’ve been banned on Hinge will mercilessly get you banned again!
Here’s how you create a new Hinge account after a ban on Hinge:
1. Use an entirely new phone number for Hinge Verification.
An entirely new phone number means a number that hasn’t been used before on Hinge.
If you can’t afford the effort or the money to buy a new phone number for the Hinge SMS verification code, specifically for Hinge, you’ve got options!
I’d love to include Google Voice, but using it to bypass a Hinge ban is a terrible idea.
The numbers there are overused on dating apps, and for this to work out, we need a phone number that hasn’t been previously used on Hinge.
Here are some of your alternatives for using a new number for your new Hinge account:
- A Hinge Phone SMS Verification (exclusively designed for Hinge);
- Using a family’s or friend’s phone number that doesn’t and didn’t use Hinge;
- Apps like textPlus or TextMe;
2. Don’t use the same device(s) you used for your banned Hinge account.
Hinge bans your device among other things. That’s because it collects information and data from your device(s) as well.
Using the same device(s) you used on your banned account can give Hinge enough clues to know it’s you.
This means Hinge will know it’s a banned user trying to sneak back into the app. Hence the need to use an entirely different device.
- If you’ve got a spare phone in which you didn’t use Hinge before, you can use it. Otherwise, you can’t use Hinge on a computer since it’s only available for phones.
- If you don’t have a spare phone, you can do a factory reset on your device (Settings > Factory Reset), which will turn your device back to its original state and reset the Device ID. This will delete everything from your phone, including apps and pictures.
Note: You won’t be able to restore anything once you’ve made the Factory Reset. So, back up what you don’t want to lose from your device before you do a Factory Reset on your device.
3. Use an entirely new or different email.
You must ensure you don't use the same email address associated with your banned Hinge account. We don’t want Hinge to know it’s us, remember?
To get around a ban on Hinge you must use a different email address from the one you previously used when creating a new account.
If you have an email address that you haven't used before on Hinge, use it. If you don’t, you can make a new one. It’s free and won’t take up much of your time!
4. Don’t use pictures that you used on your banned Hinge account.
It’s all about the information and the data that Hinge collects.
With the algorithm and the way that the app functions, it’s highly likely that your pictures get noticed if you’re using the same ones you used on your banned account.
Hence you must take some new pictures, or use those that you didn’t use on your banned Hinge account.
5. Don’t put any information from your banned account.
Putting any information that’s been used on your banned Hinge account on your now new Hinge account can jeopardize your experience on the app by another ban.
And it’s not just your device, phone number, pictures, and email!
That being said,
- Do not connect your social media with your new Hinge account;
- Don’t put the same name as you did on your banned account;
- Put a different date for your birthday (you can put the same year);
- Put a different location than you did on your banned account (you can use a VPN for this one);
- Don’t use the same bank details when trying to subscribe to the premium features on Hinge;
- You won’t trespass a Hinge ban with the same IP address, hence you’ll need a VPN for this too.
6. Be careful with the content you put and include in your new Hinge account.
Once you open your new account on Hinge with entirely new information, you want to be careful with the content you put on your new account.
This time you want to be extra careful with your new account after the ban.
- Be careful with your jokes, your messages, your captions, or any other information and content you include on your new Hinge account.
- Use the app responsibly, be nice and polite, and use it for what it’s made for: to be deleted!
Make a ban appeal to Hinge (template appeal included) if you don’t want a new account.
If you want to recover your banned Hinge account, the only way to do so – or try – is through a ban appeal to Hinge.
Hinge gives you the chance to make a ban appeal once. You might just get back on the app!
BUT, the Hinge ban appeal does not have a good reputation. You could have success, however, you don’t want to get your hopes up high.
The Hinge appeal can take days, weeks, months, or, there’s the other possibility, you might never get an answer-back.
Hinge appeals work if you do it the right way.
Here’s how to make a ban appeal submission to Hinge:
- The email where you can reach Hinge is: hello@hinge.co
- Write “Hinge Ban Appeal Submission” as the subject of the email.
- Include your name, email, and phone number that you used on Hinge.
- Politely explain why you think you haven’t violated Hinge’s terms of use.
Keep in mind that too many attempts to send a ban appeal to Hinge might ruin your chances of getting back on the app.
Here’s an example of a correct ban appeal to Hinge:
Hello,
My account has been removed from Hinge, and respectfully, I don’t think I violated the terms of use. If I did so, it was unintentional.
I highly value the app and the experience on it. That being said, I would never intentionally do anything to harass or disturb the users or the flow of the app.
Hence, I’m requesting to have access back to my Hinge account if possible.
Name: [name that was displayed on your Hinge profile],
Email: [email that you used for your Hinge account],
Phone number: [a number that you used for your Hinge account]
Thank you for your consideration.
Sincerely,
[your name]
Note
If you’re sure that Hinge was unfair to you for banning your account and you need it back with no excuses, then you can appeal Hinge’s ban at BBB(Better Business Bureau).
If you were part of anti-harassment campaigns that got misinterpreted as violent or inappropriate, use that and state how disappointed or offended you feel by the app to remove your right to speak your truth.
Why would Hinge ban you out of all the other users?
Hinge might or might not have a solid reason to ban you. Yet, its authority to ban you is unquestionable.
You’re right to be angry, disappointed, or frustrated. You were making human connections after all. Did Hinge truly have a reason to ban you? Let’s find out!
Here’s why Hinge might’ve banned you:
– You violated Hinge’s terms of use
If you break Hinge's rules, you do things that they specifically say you shouldn't do on the app.
Here are some examples of things that could get you banned from Hinge:
- Making a fake profile with false information like fake pictures, age, qualifications, or location.
- Being rude to other users by insulting, bullying, or treating them badly in any other way.
- Creating a new account after being banned from the app.
- Sharing offensive, violent, pornographic, abusive, racist, or sexist content.
- Talking to other users in a mean, disrespectful, degrading, or inappropriate manner.
- Hinge not only checks what you put on your profile and account but also the messages you send and receive on the app.
This means that even if you meant something as a joke if it sounds disturbing to Hinge, they can ban you from using the app.
– You got reported on Hinge by more than one person.
When someone reports you on Hinge, it tells Hinge that you are acting in a way that disturbs or offends other users.
Hinge takes user experience seriously, as mentioned in their terms of use.
If you receive multiple reports on Hinge, your profile will probably be reviewed (you may or may not be notified about it). If there is a valid reason to ban your account, you will be banned.
– You think you got banned from Hinge for no reason? You might just be right!
What may seem like no reason to us can be related to something else that isn't officially talked about: Match Group.
If you've been banned on other dating apps like Tinder, Match.com, and OkCupid, which are all operated by Match Group, then that might have been a good enough reason for Hinge to ban you.
However, if you haven't been banned before on Match Group's dating apps, haven't broken any rules, and nobody reported you, then you were banned on Hinge for no reason.
Seeing a Hinge transaction error after opening your account? No, it’s not a ban warning!
If you've been banned on Hinge and created a new account, you may encounter a message saying “transaction error” when trying to pay for a premium service.
If you see the notification that says “Transaction error. Sorry, we couldn't complete your request,” there are a few things we can look into!
- Understand that this message doesn't mean you've been banned or shadowbanned on Hinge. A transaction error is different from a ban or hinge shadowban.
- According to Hinge, if you encounter an error while subscribing to a specific membership on Hinge, it could be because:
You're using the same bank details as another active account on Hinge.
You're participating as a Hinge Beta tester.
Assuming you're not a Hinge Beta tester, the reason for this transaction error is likely because you're using the same bank details as your previously banned Hinge account.
If you continue using the same information, there is a risk of getting banned again.
I’m signing off now, hoping that you’ve found this article helpful. Wishing you good luck with your online dating!
Sincerely,
Liam
Chris Frenette
I believe hinge might also have access to your GPS history recorded on your phone because I tried to make a new account on my new phone (which also uses a new number) and I was instantly banned as soon as I hit the sign up button.
clara
Did you use a VPN?